Privacy notice
In plain English
Last updated: 1 October 2026
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Who we are. Thomas Jemmeson Engineering Ltd, trading as RigForge Co., is responsible for your personal information. Contact: contact@rigforgeco.com, 07387 826471, 16 Bond Street, Wakefield WF1 2QP.
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What we collect. Your name, email, phone number and delivery address; what you tell us about the PC you want; records of what you bought and paid (we never see or store full card numbers); the serial numbers of the parts in your build; and our messages with you.
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Why we use it.
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To quote, build, deliver and support your PC, because that's our contract with you.
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To keep the accounts and records the law requires.
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To handle warranty claims and keep your build records, because it's in both our interests.
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Who we share it with. Only what each needs: Wix, which runs our website, forms and invoices; payment providers (Wix Payments, PayPal); couriers, for delivery; our accountant; and Murdo, our Glasgow builder, for Scottish builds. We never sell your information.
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Outside the UK. Some of these providers process data outside the UK. When they do, it's protected by safeguards recognised under UK data protection law.
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How long we keep it. Order and payment records for six years, as tax law requires. Build and warranty records for as long as your warranty lasts, plus a year. Enquiries that don't become orders for 12 months.
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Your rights. You can ask for a copy of your information, ask us to correct it, delete it, or stop using it, or move it elsewhere. Email contact@rigforgeco.com and we'll reply within a month.
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Cookies. Our site uses the cookies it needs to work. Analytics and marketing cookies are only set if you accept them in the cookie banner.
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Complaints. If you're unhappy with how we've handled your information, tell us first. You can also complain to the Information Commissioner's Office: ico.org.uk or 0303 123 1113.